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Christoph Paccard Product Warranties
At Christoph Paccard Bellfoundries, we take pride in our
products and workmanship. Our business is built on
integrity, high quality customer service, and customer
satisfaction. Our ultimate goal is to deliver products that
are free of defects and built to the highest standards in
the industry.
General Warranty
Christoph Paccard Bellfoundries warrants that all of its
Products are free from defects in materials and
workmanship. This warranty applies, subject to normal wear
and tear, when the products are used as intended, without
unapproved modifications, following all Christoph Paccard
instructions and requirements; and when they are installed
by or under the direct supervision of Christoph
Paccard-authorized installers.
Specific Terms
- Christoph Paccard Bellfoundries warrants that all
Products installed by Christoph Paccard Bellfoundries are
free from defects in material and workmanship.
- Christoph Paccard will repair or replace, at its
discretion, any defective products without charge if any
defects are found during this period.
- Each product’s Extended Warranty is
made on the condition that a Preventive Maintenance
Agreement (PMA) has also been purchased, and that the
Customer has agreed to and adhered to the terms of the
PMA.
Standard And Extended Warranty Durations:
CAST BRONZE BELLS
Standard warranty: 5 years, against
damage to the bell under normal usage conditions,
f.o.b. the foundry
Extended warranty: 25 years,
against damage to the bell under normal usage
conditions, f.o.b. the foundry.
Bell Ringing Equipment
Standard warranty: 5 years, parts
and labor
Extended warranty: 10 years, parts
and labor
Digital Carillon Instruments
Standard warranty: 5 years, parts
and labor
Extended warranty: 10 years, parts
and labor
Bell Control Systems
Standard warranty: 5 years, parts
and labor
Extended warranty: 10 years, parts
and labor
Tower Clocks
Standard warranty: 5 years, parts
and labor
Extended warranty: 10 years, parts
and labor
Conditions
Our warranties do not apply to:
- Damage caused by abuse, misuse, neglect, accident,
fire, lightning, flood, acts of God, terrorism or other
causes beyond the control of Christoph Paccard.
- Any instruments, supporting equipment, or add-on
products installed after the initial installation or
purchased from any source other than an authorized
Christoph Paccard representative
- An instrument whose serial number has been altered
or removed d) Instruments that have been altered with
the addition of equipment not manufactured or supplied
by Christoph Paccard
- Any backup batteries or backlighting bulbs for
tower clocks
- Damage or defects caused by the use of unauthorized
or improper parts or service
- Normal wear
- Keyboard console or equipment cabinet finishes
- In no case will a warranty be active until the
purchase price and the annual Preventive Maintenance
Agreement, if applicable, have been paid in full
Limitations
Access to, and equipment required to remove defective
equipment from a tower is borne by the Customer, and is not
covered under this warranty.
This warranty only applies to Customers who have a
signed Purchase Agreement with Christoph Paccard
Bellfoundries, and does not apply if Products are
subsequently sold or donated.
Implied warranties are limited to the duration of the
express warranty, and no other warranties, except those set
forth herein are stated or implied.
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